Privacy Policy

1. Introduction

Welcome to PEAK Gym (the "Site"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal data from you:

  • Personal Identification Information: Name, NRIC/FIN, passport number, contact details, date of birth.

  • Contact Information: Email address, phone number, residential address.

  • Health Information: Medical history or conditions relevant to fitness training.

  • Payment Information: Credit card details, billing address, transaction details.

  • Usage Data: Information on how you interact with our website (e.g., IP address, browser type, pages visited).

  • Membership Information: Membership ID, start date, duration, classes attended.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide and maintain our gym services, including membership management, class bookings, and personal training.

  • Communication: To send you updates, promotions, and information regarding your membership and our services.

  • Health & Safety: To ensure your safety and well-being while using our facilities.

  • Billing & Payments: To process your payments and manage your account.

  • Improvement: To enhance our services, website, and user experience.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Disclosure of Your Information

We may disclose your personal data in the following circumstances:

  • Service Providers: To third-party service providers who assist us in delivering our services, such as payment processors and IT service providers.

  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., law enforcement or government agencies).

  • Business Transfers: In connection with a merger, sale, or transfer of all or part of our business.

5. Security of Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Retention of Data

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

Under the PDPA, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete data.

  • Withdrawal of Consent: Withdraw your consent to our use of your personal data, subject to legal or contractual restrictions.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PEAK Gym
105 Cecil Street, The Octagon #08-01, S069534

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Last Updated: 12 August 2024